CloseFactor - Privacy Policy

Privacy Policy

Effective date: Jan 1, 2020

At CloseFactor, we respect the privacy rights of our users and recognize the importance of protecting the personal information we collect about you. Our Privacy Policy is designed to help you understand what information we collect and how we use and share that information. This Privacy Policy applies to our Websites and Services. By using or accessing the Site or Services, you are accepting the practices described in this Privacy Policy.

As part of our Services, we provide our Customers access to certain information (including Personal Information) regarding executives at many different companies. This information is generally publicly available, including on company websites and in public filings. We call this type of Personal Information, “Executive Information” and the persons about whom such information relates, “Executives.” If you believe that we may have Executive Information about you and wish to understand how we use and share that information, please see “Executive Information” section. If you are in the EU, please see “Additional Information for European Union Users” section to understand your rights regarding any Executive information we have about you.

Definitions

When we say “we”, “us”, “our” or “CloseFactor”, we’re referring to Ogmagod, Inc.

“Websites” means CloseFactor’s websites (including without limitation closefactor.com and any successor URLs, mobile or localized versions and related domains and subdomains), and the “Services” means CloseFactor’s products, web and mobile applications and services, in each case in whatever format they may be offered now or in the future. The Websites and Services are collectively referred to herein as the “Offerings.”

“Customer” refers to any customer that has entered into an agreement with CloseFactor to use CloseFactor’s services.

“Visitor” refers to anyone accessing the CloseFactor marketing website at closefactor.com.

“Personal Information” refers to any information which may identify an individual personally, such as first and last name, billing address, email address, job role and employer, telephone number, etc.

Information we collect

Personal Information

Website Visitors

When accessing the Websites as a Visitor, you may choose to interact with the Websites in a way that results in you providing Personal Information to CloseFactor, such as giving us your name, email address, phone number and company name when contacting us with an enquiry or request to demo CloseFactor.

We only collect Personal Information from Visitors that is reasonable or necessary to accomplish the purpose of your interaction with CloseFactor as a Visitor. Any Personal Information provided by you as a Visitor to the Site will be used only as described in this Privacy Policy.

Customers of the Services

When registering as a Customer to use the Services, we may require or ask you to provide certain personally identifiable information (these are referred to below as your “Personal Contact Information”). The Personal Contact Information that we require you to provide may include, but is not limited to, the following:

If you are a Customer personally purchasing access to the Services, we will require you to provide financial and billing information, such as billing name and address, and credit card number (“Billing Information”). Your Personal Contact Information and your Billing Information, together with any other information we gather through the Services that may be used to identify, contact, or locate you individually, are collectively referred to herein as your “Personal Information.”

The information we collect from a Customer is used only in accordance with the Agreement and this Privacy Policy.

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Data, Diagnostic & Login Information

You may be able to create, upload, publish, transmit, distribute, display, store or share information, data, text, graphics, video, messages or other materials using our Services (this is collectively referred to below as “Data”). Some of this Data may be stored and maintained on our servers.

We may also collect certain information regarding your Operating System version, hardware, browser version (“Diagnostic Information”), which helps us identify and resolve technical errors that may occur in the course of using the Services.

Additionally, certain login information may be maintained in a cookie stored locally on your personal computing device (i.e. not on a server) in order to streamline the login process (“Login Information”).

Usage and Analytics Information

As a Visitor to the Websites and as a Customer using our Services, we may also collect information through the use of commonly-used information-gathering tools, such as cookies, log files, and Web beacons. Collectively, this information is referred to as “Usage and Analytics Information.”

Cookies

We use standard browser cookies to allow CloseFactor to remember details of a user session. For example, we may use cookies to make it easier for the user to resume a recent session without re-entering their log-in details. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Log Files

As is true of most websites, we gather certain information automatically to analyze trends in the aggregate and administer the Services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), your browser type, the pages and files you viewed, your operating system, and date/time stamps associated with your usage. This information is used to analyze overall trends, to help us improve the Services, to track and aggregate non-personal information, and to provide the Services.

Web Beacons

We use web beacons alone or in conjunction with cookies to compile information about your usage of the Services and interaction with emails from us. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website or Service tied to the web beacon.

Geo-Location Information

We do not use GPS technology to collect any information regarding your precise real-time geo-location while using the Services. However, we may use elements of your Usage and Analytics Information (such as your IP address) to determine your generalized location. This information is referred to as “Generalized Geo-Location Information.”

Use of Information.

We use the information we collect in the following ways:

Personal Contact Information

We use this information to manage your account, to provide the Services, to maintain our customer/visitor lists, to respond to your inquiries or request feedback, for identification and authentication purposes, for service improvement, and to address issues like malicious use of the Services.

Billing Information

We use Billing Information to manage your account, to provide the Services, and to check the financial qualifications of prospective customers and to collect payment for the Services.

Data, Diagnostic Information and Login Information

We use this information for the purpose of administering and improving our Services to you. We may also use this information in conjunction with an analytics service to monitor and analyze use of the Services, for the Services’ technical administration, and to increase the Services’ functionality and user-friendliness.

Usage and Analytics Information

We may use your Usage and Analytics Information in conjunction with an analytics service such as Google Analytics to monitor and analyze use of the Services, for the Services’ technical administration, to increase the Services’ functionality and user-friendliness, and to verify users have the authorization needed for the Services to process their requests.

Please note that if you are registering for or using the Services as an administrator on behalf of an organization, you may be able to view the activity and/or content associated with your Associated users use of the Services, including, but not limited to, their Personally Identifiable Information.

If we plan to use your Personal Information in the future for any other purposes not identified above, we will only do so after informing you by updating this Privacy Policy. See further the section of this Privacy Policy entitled “Amendment of this Privacy Policy”.

Payment Information

When you make a purchase on the Offerings, any credit card information you provide as part of your Payment Information is collected and processed directly by our payment processor. We never receive or store your full credit card information.

Disclosure of your Information

We will never sell your data to third parties. However, in the course of business, we may hire third-party individuals and organizations to help us improve the Offerings.

We may share your personal information with third parties including our web host provider, other SaaS providers, such as an email hosting service, payment processors or outside contractors we hire to perform maintenance or assist us in securing our website.

We may share your personal information when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce a Customer Agreement, including investigation of potential violations thereof, or (c) protect against imminent harm to our rights, property or safety, or that of our users or the public as required or permitted by law;

We may share your personal information with third parties (including our service providers and government entities) to detect, prevent, or otherwise address fraud or security or technical issues;

We may share your personal information with a third party if we have your consent to do so.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

In addition, if we are involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

The Offerings may also contain links to third party websites. This Privacy Policy applies solely to information collected by us. Even if the third party is affiliated with us through a business partnership or otherwise, we are not responsible for the privacy practices of such third party. We encourage you to familiarize yourself with the privacy policies of such third parties to determine how they handle any information they separately collect from you.

Your Controls and Choices

Communication Preferences

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included on such communications or on the Offerings.

Blocking Cookies

You can remove or block certain cookies using the settings in your browser but the Offerings may cease to function properly if you do so.

Choosing not to share your personal information

Where we need to collect your personal information by law, or to be able to provide the Services to you and you do not provide that information when requested (or you later ask to delete it), we may not be able to provide you with the Services and may need to close your account.

Do Not Track Signal

We treat the data of everyone who comes to our site in accordance with this Privacy Policy, whatever their Do Not Track setting.

Right to Access, Edit, and Remove Your Information

You have a right to access personal information we hold about you. Whenever you use our Websites or Services, we strive to make sure that the Personal Information is correct. If that information is wrong, we give you ways to update it quickly or to delete it.

To request removal of your Personal Information from our Websites, Services or social media profiles, contact us at support@closefactor.com.

Executive Information

Through the Services, we provide our Customers and users access to Personal Information about various Executives. We refer to this as Executive Information.

We obtain the Executive Information exclusively from publicly available sources, such as websites for the companies at which an Executive works or public company filings made with governmental regulators.

In particular, we store and provide our Customers access to the following categories of Executive Information:

We take the following steps to ensure the integrity of the Executive Information:

If you would like to know if we hold any Executive Information about you, or you wish for us to correct, amend, or delete such information, please follow the instructions under “Right to Access, Edit, and Remove Your Information”.

Security Measures

The security of your personal information is important to us. We maintain a variety of appropriate technical and organizational safeguards to protect your personal information. No method of transmission over the Internet or method of electronic storage are one hundred percent secure.

Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we decide to change this Privacy Policy in the future, we will post or provide appropriate notice.

No Children Under Age 13

The Offerings are not intended for use by anyone under the age of 13, nor does CloseFactor knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, you may not attempt to register for the Offerings or send any information about yourself to us.

Your California Privacy Rights and Disclosures

California Shine the Light Law

If you are a California resident and we disclose your personally identifiable information to third parties for such third parties’ direct marketing purposes, California’s Shine the Light Law (CA Civil Code Section 1798.83) allows you to request certain information from us about such disclosures.

International Transfer

CloseFactor is headquartered in the United States and has affiliates and service providers in other countries, and your personal information may be transferred for storage and processing to the United States or other locations outside of your state, province, country or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.

Additional Information for European Union Users

Personal Information

References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.